Pink Texthelper with trophy standing beside Texthelp certificate

Texthelp Certification Program

The Texthelp Certification Program is for anyone who is already using Texthelp Tools, and are interested in:

  1. Proudly displaying their expertise in using Texthelp tools and features (Level 1 - Certified User) and;
  2. Demonstrating how to apply the tools for real-world needs (Level 2 - Certified Role Specific Practitioner). 

The certification is free and a great way to demonstrate advanced knowledge of Texthelp tools. 

Below, discover more about our Level 1 and Level 2 assessments, and who they benefit.

Level 1 - Certified User

This level is for anyone who knows the basic functionalities of the software's tools, and would like to display their expertise as a Certified User. It’s particularly useful for anyone that’s asked to demonstrate usage of our tools to students, educators, or colleagues.

In the workplace, this can benefit any individual who would like to become a Texthelp Product Champion for their organization. A Product Champion is someone who can support their colleagues to make best use of its features. It’s also beneficial for members of an organization's Learning & Development team.

In education, this can benefit Educators to understand how Texthelp tools can help them to create and modify meaningful coursework. As well as how students can be best supported in learning independently.

Please note - Level 1 must be completed before progressing to Level 2.

What's involved?

To achieve Level 1 Certification you must pass an assessment consisting of multiple choice and true/false questions. The questions will be on the basic functionalities of the software. You must achieve at least 80% accuracy to pass the test. 

The assessment is an open-note, open-toolbar test. It must be completed in one sitting, so please allow at least 90 - 180 minutes to take the assessment. When you have taken and passed the assessment, you will receive a logo to use in your signature. 

Level 1 - Certified User is valid for one year from successful completion.

Preparing for your Level 1 assessment

To help you prepare and practice for your Level 1 assessment, we have gathered our favorite Learning Resources. They’ll help you be the most knowledgeable about our software.

Start your Level 1 assessment

Assessment guidelines:

  • All assessments must be completed in one sitting - your progress will not be saved if you close the page during the assessment
  • It should take you approximately 1-2 hours to complete the assessment
  • You need to score 80% or more to pass the level 1 assessment
  • Please allow up to 1 week for your result to be emailed to you

Start your assessment by choosing the relevant product from the list below.

Level 1 assessments for education

Level 1 assessments for workplace

Level 2

This level is for anyone who would like to validate their expertise of using Texthelp Tools for real-world needs.

In the workplace, this can benefit Assistive Technology Trainers/Trainers. With this certification, you can expertly demonstrate how inclusive technology can support employees in their daily work routine. As well as how Texthelp Tools can support the needs of specific individuals.

In education, this can benefit Educators,  District Trainers, Trainers, AT Trainers and Assessors. With this certification you can expertly demonstrate how Texthelp tools can be used to benefit all students to learn and study. As well as how the tools can be used specifically to assist diverse students.

What’s involved?

To achieve Level 2 Certification, you must successfully pass Level 1 Certification for a specific product first. 

At Level 2, you’ll be asked to complete a project. This will either be a training or lesson plan. The project is specific to your role, and is designed to be both usable and practical for your role. You can view all project requirements by choosing your relevant role from the list below.

Within two weeks of the submission of your project you will receive feedback, a certificate, and a logo to use in your signature.

Level 2 - Role Specific Practitioner Certification is valid for TWO years from successful completion.

Start your Level 2 assessment

Our Level 2 Role Specific Practitioner Certification is offered for the following roles:

North America


Asia / Pacific

For more information, to get started, or to turn in a Level 2 project, please contact: certification@texthelp.com.